Withdrawal from the purchase contract is part of the business conditions.

If you are not a consumer, ie you buy goods in the course of your business or business (as determined by the identification number on the purchase document), you do not have the right of withdrawal, because the law does not mention this option. Nevertheless, the seller accepts withdrawal from the purchase contract within 14 days of receipt of the goods also in the case of the entrepreneur's buyer. Withdrawal by the buyer by the entrepreneur is only accepted for goods which have not been installed, damaged and are returned in the original undamaged original packaging. As with the consumer buyer, it is not possible to withdraw from the contract in the cases referred to in Article 5.5. Terms and Conditions.

 

Download form for withdrawal:

Form for withdrawal from the contract of sale Word

Contract of withdrawal form PDF

 

Withdrawal from the contract by the buyer


In accordance with Section §1829 of the Civil Code, the buyer has the right to withdraw from the purchase contract within 14 days of receipt of the goods, if the purchase contract was concluded by means of distance communication. If the consumer decides to exercise this right, he must rescind the contract to the seller no later than 14 days after receipt of the goods. The Buyer shall bear the costs of returning the goods to the Seller and the direct costs of returning the goods if they cannot be returned by their normal postal nature.
Withdrawal from the purchase contract, the buyer can send, inter alia, the address of the seller CAD- Czech auto devices s.r.o. Okrajová 2b, 736 01 Havířov or to the seller's e-mail address info@auto-majaky.cz In case of withdrawal from the contract pursuant to Article 5.1 of the Terms and Conditions, the purchase contract is canceled from the beginning. Goods must be returned to the Seller within 14 calendar days of sending the withdrawal to the Seller to the address of our CAD-Czech auto devices s.r.o. Okrajová 2b, 736 01 Havířov. The goods must be returned to the Seller undamaged and not worn and, if possible, in the original packaging. The Buyer shall be liable to the Seller only for the diminution of the value of the goods resulting from the handling of these goods in a manner other than that which must be disposed of with regard to their nature and characteristics. In the event of withdrawal pursuant to Article 5.1 of the Terms and Conditions, the Seller shall return to the Buyer within 14 days of withdrawal from the contract all funds, including delivery costs received by him under the contract, in the same manner, but not before delivery of returned goods back to the address of our company CAD- Czech auto devices s.r.o. Okrajová 2b, 736 01 Havířov (or before proving that the returned goods have been shipped to us). The buyer shall return the funds received to the consumer in another way only if the consumer has agreed to this and does not incur additional costs. If the Buyer chooses a method other than the cheapest method of delivery offered by the Seller, the Seller shall return to the Buyer the cost of delivery of the goods corresponding to the cheapest method of delivery offered.

Except where the withdrawal is expressly agreed, the consumer may not withdraw from the contracts:

a) on the provision of services, if they were fulfilled with his / her prior explicit consent before the expiry of the withdrawal period and the entrepreneur informed the consumer that he / she is not entitled to withdraw from the contract before concluding the contract,

b) the supply of goods or services the price of which depends on fluctuations in the financial market, irrespective of the undertaking of the trader, and which may occur during the withdrawal period;

c) the supply of alcoholic beverages, which may only be delivered after thirty days and whose price depends on fluctuations in the financial market independent of the will of the trader;

d) the supply of goods which have been modified according to the wishes of the consumer or for him,

e) the delivery of perishable goods and goods which have been irreversibly mixed with other goods after delivery;

f) repair or maintenance work carried out at the place designated by the consumer at his request; however, this shall not apply in the event of subsequent repairs or delivery of other than requested spare parts,

g) the supply of goods in sealed packaging which the consumer has removed from the packaging and for hygienic reasons it cannot be returned,

h) the supply of a sound or video recording or a computer program if it has breached their original packaging;

i) the supply of newspapers, periodicals or magazines;

j) accommodation, transport, meals or use of free time, if the entrepreneur provides these services within the set deadline,

k) concluded by public auction pursuant to the Public Auction Act; or

l) the supply of digital content, unless delivered on a tangible medium and delivered with the consumer's prior express consent before the withdrawal period has expired and the trader has informed the consumer that he has no right of withdrawal before concluding the contract.

The Buyer acknowledges that if the goods returned by the Buyer are damaged, worn or partially consumed, the Seller shall be entitled to compensation from the Buyer for damages incurred by the Buyer. The Seller is entitled to unilaterally set off the claim for damages against the Buyer's claim for refund of the purchase price.

Until the buyer accepts the goods, the seller is entitled to withdraw from the contract at any time. In such a case, the Seller shall return the purchase price to the Buyer without undue delay, by bank transfer to the account specified by the Buyer.

If a gift is provided to the Buyer together with the goods, the gift contract between the Seller and the Buyer is concluded with the proviso that if the consumer withdraws from the purchase contract, the gift contract for such a gift ceases to be effective. provided gift.

 

Brief overview at the end

 

It is possible to withdraw from the purchase contract within 14 calendar days.

The period of 14 days starts to run on the next calendar day after receipt of the goods.

If the deadline ends on a weekend or public holiday, the next working day is taken as the last day of the deadline.

The withdrawal from the contract must be sent to the supplier no later than the last day of the 14-day period.

The goods can be returned after agreement.

Unpacking or using the goods does not expire the right of withdrawal without giving a reason. The only exception is audio and video media.

The goods do not have to be returned in the original packaging, but the supplier has the right to reimbursement of the costs associated with the restoration of the goods to their original condition.

It is also possible to return used goods, but the supplier is entitled to reimbursement of the costs associated with the restoration of the goods. These costs can theoretically reach the full price of the goods.

 

Pack the returned goods well to avoid damage during shipping.

Bring the goods back to their original condition, as far as possible, to prevent a possible reduction in the refund by the costs of restoring the goods.

We will return the money for the goods within 14 days from the day of withdrawal from the contract, but not before the returned goods are delivered back to the address of the seller of the CAD- Czech auto devices s.r.o. Okrajová 2b, 736 01 Havířov (or before proving that the returned goods have been shipped to us). In the case of the entrepreneur's buyer, the condition of returning the money for the goods is also the delivery of a possible confirmed corrective tax document.

The cost of returning the goods in the event of withdrawal within 14 days of the buyer.

Free shipping ČR

Free shipping all over the Czech Republic from orders with a minimum value of 1210CZK. This action does not apply to oversized shipments!

Free shipping SR

Free shipping throughout Slovakia from minimum order value of 146Eur. This action does not apply to oversized shipments!

Online payments

We accept card and accelerated bank transfers from the Czech Republic and Slovakia.