Shipping and payment.

We usually ship the goods declared as in stock within 2 working days of your order, depending on the current stock level, the quantity ordered and the chosen method of transport and payment. All tax documents in Slovakia are issued in EUR currency. Orders from Slovakia are accepted only in EUR currency. The currency can be set in the top blue banner next to the cart and account access. Customers from Slovakia who are VAT payers are advised to register on the eshop and telephone or email contact before the first order.

Means of transport by PPL

1. PPL Private package (Price includes 95Kč including VAT.)

  • Within the Czech Republic
  • Delivery of home or business usually within the second working day from the day of dispatch of the goods
  • SMS notification on the day of delivery with delivery time within 2 hours
  • Email and SMS communication about the status of the shipment with the possibility of changing the delivery instructions
  • Shipment tracking at www.ppl.cz
  • For oversized shipments where one side is longer than 120cm, the shipping price is CZK 125 including VAT. These shipments are not subject to free shipping! DPD provides transportation of oversized consignments.

2. PPL ParcelShop (Price of services CZK 95 including VAT.)

  • Within the Czech Republic
  • Pick up your shipment at a time that suits you around your home or workplace
  • Dispensing points open on weekends
  • Shipment tracking at www.ppl.cz

3. PPL to Slovakia. (Service price 230Kč including VAT.)

  • The shipment will be delivered by a partner company DHL
  • Delivery to Slovakia usually within 3 working days from the date of dispatch of the goods
  • Shipment tracking at www.ppl.cz
  • For oversized shipments where one side is longer than 120cm, the transport price is 257 CZK including VAT. These shipments are not subject to free shipping! DPD provides transportation of oversized consignments.

Personal collection

Possible at the address of our establishment. Okrajová 1602/2b, 73601 Havířov. Goods must be ordered through the online store. You will be prompted to pick up the goods via SMS or phone when the goods are ready for pickup https://mapy.cz/s/2qh1o

Payment options

For the ordered goods it is possible, according to the buyer's choice, to pay:

1. Cash on delivery

  • Payment upon receipt of goods from the transport service
  • Cash on delivery in the Czech Republic CZK 35 including VAT
  • Cash on delivery to Slovakia 65CZK including VAT

2. Bank transfer. Powered by ComGate* payment gateway

Prepay by bank transfer. The goods are usually dispatched the next working day after payment of the invoiced amount. Payment is enabled through the payment gateway in accelerated mode at banks that allow the payment button function.

CZECH BANKS

unicreditmbankcsoberafiokb

monetarbsberbank

Csporitelna

For all other Czech banks, the payment gateway provides regular bank transfers with confirmation by the next day.

SLOVAK BANKS

postovas.sporitelnatatraunicredit

vubcsob

For all other Slovak banks, the payment gateway provides regular bank transfers with confirmation by the next day.

3. Payment by credit card. Powered by ComGate* payment gateway

We accept credit card payments in the Czech Republic and Slovakia. Payment is provided by a payment gateway. All regular cards are accepted.

                                                                                 mastermaestrovisa

4. On invoice with maturity**

This option is only allowed for registered and approved business partners and government organizations.

*ComGate Payments, a.s.

  • After sending the order, the Customer has the option to use the payment gateway service, which redirects it to his / her bank's internet banking or to a secure card payment page. After the transaction is completed, the gateway transmits information about the execution of the e-shop, which can ship the goods immediately after receipt of the payment confirmation. Money transfers are made through the bank accounts of ComGate Payments, a.s.
  • Sensitive input data that you enter into the Internet banking system is protected by the payment gateways of the banks and does not enter the third-party environment. Payment processors only see transaction information provided by the bank with the transaction sent.
  • By concluding the purchase contract, the buyer gives the seller consent to the processing of his contact data until his written statement of disagreement with this processing. The contact details provided by the Buyer at the time of ordering are for our own use only and will not be provided to other entities except for payment and shipping processors.

** See Terms and Conditions article 4.11.